FAQ

We provide 5 professional AI-powered tools: AI Image Watermark Remover, AI Background Remover, AI Image Upscaler (up to 8x), AI PDF Watermark Remover, and AI Video Watermark Remover. These use advanced machine learning models for enterprise-grade results.

AI tools use a pay-per-use credit system with no monthly fees or subscriptions. Credit costs are clearly displayed before processing, and you only pay for successful operations. Failed jobs automatically retry at no extra cost.

Our free tier includes comprehensive tools for image editing, text processing, SVG generation, and utilities. These tools process locally in your browser with no usage limits, registration, or costs - perfect for individual users and small projects.

Free tools process entirely in your browser - your data never leaves your device. AI tools require server processing but use secure temporary storage with automatic deletion after completion. No permanent storage or data mining.

Free tools support up to 100MB, AI image tools up to 50MB, AI PDF tools up to 100MB, and AI video tools up to 2GB with 10-minute duration limits. All limits are optimized for quality and processing speed.

Yes! Our platform supports batch processing for multiple files simultaneously. You can apply the same tools and settings across multiple images with parallel processing for efficiency.

Our AI tools use state-of-the-art models specifically trained for each task. Results are professional-grade and compete with expensive software. Accuracy depends on image quality and complexity.

Yes, you retain full rights to all processed content from both free and AI tools. Our tools enhance your existing content without creating derivative ownership claims.

All modern browsers work well. For AI tools, we recommend Chrome 90+, Firefox 88+, Safari 14+, or Edge 90+. Free tools work on any browser that supports HTML5 and JavaScript.

Yes! We provide enterprise solutions including API access, custom integrations, volume pricing, dedicated support, and white-label options. Perfect for agencies, SaaS companies, and businesses with high-volume processing needs.

Our AI processing uses PostgreSQL Message Queue (PGMQ) with automatic retry mechanisms, dead letter queues for failed jobs, and real-time status tracking. We maintain 99.9% uptime.

We only charge credits for successful processing. If an AI job fails, you're not charged. For other refund requests, contact our support team and we'll review your case promptly.

We regularly expand our AI capabilities based on user demand and technological advances. New AI models and tools are added quarterly, with free tool updates monthly. Enterprise clients get early access to beta features.

We operate a freemium model: standard tools are completely free to attract users, while AI tools use credit-based pricing for revenue. This allows us to offer professional AI capabilities at economical rates while maintaining free access to essential productivity tools.

Our credit-based model is more economical than traditional software licensing. You avoid monthly subscriptions, only pay for actual usage, and get enterprise-grade AI results at transparent, predictable costs. Failed operations retry automatically at no charge.

Yes! Higher credit packages offer better per-use rates. For enterprise clients processing 10,000+ files monthly, we provide custom volume pricing. Contact our sales team to discuss your specific needs.

Absolutely! You can try any AI tool with starter credits, or contact our team for a personalized demo showcasing how our AI tools can optimize your specific business workflows and use cases.

Yes! We offer professional support for both free and AI tools. Contact us via phone (+1 415-900-2050), email form, or chat. Response time is typically under 24 hours, with priority support for business clients.

We use enterprise-grade infrastructure with 99.9% uptime, automated testing, monitoring, and backup systems. All AI models are regularly updated and validated for quality. Our queue system ensures reliable processing even during high demand.